Privacy Policy

Privacy Policy

Privacy Policy for Obituary Assistant

This Privacy Policy explains:

  • what information we collect
  • why we collect it
  • how we use it
  • the choices you have

Information Collection

  • Information You Provide To Us
    • To use the Obituary Assistant plugin or to contact us, you need to provide us with Personal Information and Obituary Information. 
    • Your Personal Information
      • your name, organization name, address, email address, and website
    • Obituary Information
      • Obituary Information consists of information for one or more deceased persons or pets for which the Obituary Assistant software is being used
      • Obituary Information may include their birth and death information, places they lived, their family relationship with other people, people they knew, their life story, pictures, videos, music, memories, stories, and condolence entries
  • Information From Visitors
    • Visitors to may also provide photos, videos, condolences, or submit complete Obituary Information for a deceased person or pet
  • Information We Collect Automatically
    • We automatically collect information about you through the use of the Obituary Assistant service such as:
      • your activity on the Obituary Assistant website including the admin section
      • your interaction with our website and properties including page views and other standard information from web server logs and website analytics tools
      • device identifiers and the type of type of personal computer or mobile device you are using
      • the type of internet browser
      • your network information and IP address
      • your internet service provider
      • the website that referred you to us including advertising that you interacted with and search queries
      • your interaction with our customer service such as the date, time and reason for the support, and transcripts of communications through email, text and voice logs
      • information collected through the cookies and other technologies which includes advertising data

Why We Collect Information

We collect information for a variety of reasons such as:

  • to provide, analyze and improve our service
  • to be able to process your registration
  • to be able to assist you with technical issues you might have
  • to keep our services secure, free of fraud and up and running
  • to help ensure our Terms and Conditions are being followed
  • to work with partners to be able to make our service available to you
  • to prevent and detect illegal activity
  • to communicate with you about our service including to inform you of new features, offers and promotions
  • to be able to process payments when needed

Disclosure of Information

We may disclose your information for certain purposes and to third parties as follows:

  • Service Providers
    • we use other companies, agents and contractors to help us provide services to you 
    • we may use Service Providers for IT services, payment and billing, customer service, communication, marketing, advertising, security, surveys ((for example: Amazon for hosting)
    • Service Providers may have access your Personal Information or Obituary Information
    • Service Providers may not use or disclose this information unless it is in connection with providing their services to us
  • Partners
    • we may share certain Personal Information and Obituary Information with our Partners in order to provide service to you and/or fulfill our business agreements with Partners
  • Compliance With Laws
    • we may disclose your personal information or your Personal Information and Obituary Information to satisfy and comply with an  applicable law, regulation, legal process, government request, law enforcement request
  • Enforcement of Agreements and Security
    • we may disclose your Personal Information and Obituary Information to enforce our Terms and Conditions, to detect or prevent illegal activity, for security or technical issues, and to protect against any harm to rights, property or safety as required or permitted by law
  • Business Transfers
    • As needed with any merger or sale of our company or a transfer of our assets
    • We will give you notice before your Personal Information or Obituary Information becomes subject to a different privacy policy

Your Privacy Controls

  • Your Personal Information
    • If you have a question and do not want to submit your Personal Information on the site through a contact form, you can call us instead.
  • “Remember Me” Function
    • You can choose to use or not use the “Remember Me” function which allows you to directly access your account without requiring the reentry of your email address and password each time you visit our website


  • A cookie is a small piece of text that a website you visit writes to your browser
  • Cookies are used to remember information about your visit for the purposes of performance, functionality, security, analytics and advertising
  • Some cookies are essential to parts of our service such as checkout and performing basic site functions
  • We may also use cookies to remember your preferences and help you avoid retyping information, for example the ‘Remember Me’ allows you to automatically logged in
  • Your browser will allow you to manage your cookies including clearing cookies data and managing cookies on a site-by-site basis
  • See your browsers support section for managing cookies

Contacting Us

  • If you have questions about this Privacy Policy or the use of your Personal Information or Obituary Information, you can contact us

Changes to This Privacy Policy

  • We change will this Privacy Policy from time to time
  • We will indicate the date the last changes were published
  • Your continued use of our service after updates take effect constitutes acknowledgement or acceptance of our Privacy Policy
  • If you do not accept these changes, you may cancel the Obituary Assistant service

Last updated November 15, 2021

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